Atnaujinta: 2026 m. rugpjūčio 13 d.
1. General provisions
These terms of sale (hereinafter the “Terms”) set out the rights, obligations and liability of the person purchasing goods in the online shop kraften.lt (hereinafter the “Buyer”) and of the shop operator MB „Ridge“, legal entity code 308031075 (hereinafter the “Seller”). By placing an order, the Buyer confirms having read and agreed to the Terms.
2. Conclusion of the sales contract
The contract between the Buyer and the Seller is deemed concluded when the Buyer assembles a cart, provides delivery information, chooses a payment method, reads the Terms and clicks the “Place order” button, and the Seller confirms the order by sending a confirmation email.
3. Prices
Product prices in the online shop are stated in euros (€) excluding value added tax (the seller is not a VAT payer). Delivery cost is calculated separately and shown at checkout. The Seller may change prices, but this does not apply to orders already placed and confirmed.
4. For private (B2C) and business (B2B) customers
Parduotuvėje gali apsipirkti tiek fiziniai asmenys (B2C), tiek juridiniai asmenys (B2B). Verslo klientai atsiskaitymo metu gali pasirinkti B2B režimą ir nurodyti įmonės pavadinimą, įmonės kodą bei PVM mokėtojo kodą (jei yra) – tokiu atveju išrašoma sąskaita faktūra. Didesniems kiekiams taikomos pakopinės didmeninės nuolaidos, pritaikomos automatiškai krepšelyje.
5. Payment
The Buyer pays for goods using the payment methods offered in the online shop. Order processing starts only after payment is received. Payments are processed by licensed payment service providers.
6. Delivery
Goods are delivered via Omniva parcel lockers arba Omniva kurjerį visoje Lietuvoje; taip pat galima pasirinkti atsiėmimą vietoje, laiką iš anksto suderinus telefonu +37062662983. Užsakymus, pateiktus darbo dieną iki 14:00, Pardavėjas paprastai išsiunčia tą pačią dieną, o prekės Pirkėją pasiekia per 1–2 business days. Delivery times are indicative and may change due to circumstances beyond the Seller’s control. A custom logistics solution may apply to larger B2B orders.
7. Returns
Returns are handled in accordance with the Return Policy. Consumers have the right to withdraw from the contract within 14 days without giving a reason.
8. Liability of the parties
The Buyer is responsible for the accuracy of the data provided. The Seller is not liable for consequences arising from incorrect data provided by the Buyer. The Seller is not liable for the actions of third parties (e.g. couriers, payment service providers) beyond the Seller’s control.
9. Personal data protection
The Buyer’s personal data is processed in accordance with the Privacy Policy and the requirements of the GDPR.
10. Final provisions
These Terms are governed by the laws of the Republic of Lithuania. Disputes are resolved by negotiation; failing agreement, in the manner prescribed by the laws of the Republic of Lithuania. Consumers may also contact the State Consumer Rights Protection Authority (vvtat.lt) or the ODR platform (ec.europa.eu/odr).